Information

Terms and Conditions

Payment

All our payments are managed through PayPal and come with all the security that the PayPal service brings with it. Peritum Services Ltd does not store any credit card information and we do not have visibility of the card details for payments made through PayPal.

Orders

Order details will be confirmed to you (the buyer) by e-mail.

For orders sent to us by post or e-mail we will confirm stock availability and hold items ordered for 14 days to allow for receipt of payment.

Delivery

We aim to deliver orders within 2-7 business days if the goods are in stock. If the goods you order are 'Out of Stock' we will contact you to inform you of the likely delay and we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you. Refunds are possible if the delay is unacceptable to you.

Cancellation

You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy).  Our terms and conditions do not affect your statutory rights.

Returns Policy

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days of receipt in the original packaging and in an unused condition for a full refund less of any postage costs. This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or incorrectly described.

Please contact us by e-mail before returning goods so that a suitable method of shipment can be agreed.

All goods must be returned with original packaging.

Privacy Policy

The information we collect via this website may include: Any personal details you type in and submit, such as name, address, email address, etc.
We do not store financial details (e.g., credit card number and billing address).
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will only be used to process your order and to provide after-sales service (we will not pass your details to any third party or other organization).

Security

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.